AndaSeat Limited Warranty Policy
Protect your investment with our top-of-the-line warranties.
Purchase with ease and confidence.
Protect your investment with our top-of-the-line warranties. Purchase with ease and confidence.

Privacy Policy – AndaSeat Australia (Operated by Bluemouth Interactive Ltd)

1. Governing Law

Bluemouth Interactive Ltd ABN 18 894 862 186 (referred to as “Bluemouth”, “we”, “us”, or “our”) is committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) . This policy applies to visitors and customers of the AndaSeat Australia website at https://andaseat.com.au, which is owned and operated by Bluemouth Interactive Ltd via the Shopify platform.

1. What Information We Collect

We collect personal information when it is necessary to provide services to you, including:

  • Your name
  • Email address
  • Billing and shipping address
  • Telephone number
  • Date of birth (if applicable)
  • Payment details (processed securely via Shopify and associated payment gateways)

We do not collect sensitive personal information (e.g., racial or ethnic origin, religious beliefs, health or sexual preference) unless specifically required and with your consent.

2. How We Collect Information

We collect your information directly from you when:

  • You make a purchase on the AndaSeat Australia Shopify website
  • You contact us for support or warranty claims
  • You subscribe to marketing emails or promotions
  • You interact with our website, including via cookies and usage analytics

We may also collect personal information from third parties, such as Shopify, payment providers, and marketing platforms (e.g., Meta/Facebook or Google, if you interact with our ads or content).

3. Why We Collect and Use Your Information

We use your personal information to:

  • Fulfil your orders and deliver products
  • Process payments securely
  • Provide customer service and warranty support
  • Communicate with you about purchases, promotions, and updates
  • Improve our website, services, and customer experience
  • Conduct research and analytics
  • Comply with legal obligations

With your consent, we may use your information for marketing and promotional purposes. You may opt out of receiving marketing communications at any time.

4. Shopify and Third-Party Services

Our store is hosted on Shopify Inc., which provides the e-commerce platform for us to sell products and manage customer interactions. Your data is stored through Shopify’s secure data storage and databases. For information on Shopify’s privacy practices, please visit: https://www.shopify.com/legal/privacy
We may also use third-party applications integrated with Shopify, such as payment gateways (e.g., PayPal, Afterpay, Stripe), shipping providers, and marketing tools.

5. Disclosure of Personal Information

We may share your personal information:

  • With service providers who assist with order fulfilment, payment processing, IT support, and marketing
  • To comply with legal requirements or respond to lawful requests
  • With your consent, or as otherwise permitted or required by law

6. Overseas Disclosure

Some service providers (including Shopify and logistics/marketing partners) may store or process personal information outside Australia, including in the USA, Canada, UK, China, and other countries. We take reasonable steps to ensure your data is treated securely and in accordance with this Policy.

7. How We Protect Your Information

We implement appropriate technical and organisational measures to safeguard your personal information. This includes:

  • Secure Shopify hosting
  • Encrypted payment gateways (SSL)
  • Limited access by authorised staff only
  • Secure disposal practices for data no longer required

8. Cookies and Website Tracking

You may not reproduce, republish, distribute or modify any content without our written permission. We use cookies and similar tracking technologies to enhance your experience, understand website usage, and deliver relevant advertising. These do not identify you personally unless you voluntarily provide personal information.
You can manage your cookie preferences in your browser settings.

9. Accessing and Correcting Your Information

You may request access to or correction of your personal information by contacting our Privacy Officer (details below). We will respond within a reasonable time and may charge a fee for providing access in some cases.

10. Your Rights and Choices

You can:

  • Opt out of marketing communications at any time
  • Request deletion or correction of your personal data
  • Lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC)

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content or privacy practices of those websites and encourage you to read their terms and privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be published on our website with an updated “Last Updated” date.
Last Updated: 12 June 2025

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact:
Privacy Officer – Bluemouth Interactive Ltd
📧 Email: support@bluemouth.com.au